- maude and martha

We are a small family run business selling a fabulous range of Handbags and accessories. Whether you are buying a gift or just treating yourself, we aim to make your shopping experience easy and enjoyable.

We pride ourselves on our high standards of customer service and care and we take time sourcing the items we stock so we can bring you the best quality products at reasonable prices. We listen to our customer feedback and do our utmost to keep our costs to a minimum benefiting our customers.

Our flat rate UK postage and packing cost is £5.60 for large handbags, £4.00 for smaller messenger style bags and £2.80 for accessories. This means you can purchase more than 1 item in your order and pay no extra cost!
We dispatch twice weekly on a Tuesday and a Friday, however, should you need something urgently, please contact us via email or facebook and we will do our best to accommodate your requirements.

TERMS & CONDITIONS Order Confirmation

On receipt of your order we will issue you a confirmation email. This will state clearly the items you have ordered and prices. This email will clearly indicate if any item is currently out of stock and when it is due to arrive with us.

Guarantee

All our products are supplied with three month guarantee against faulty workmanship.

Cancellation

You may for a short period be able to cancel an order placed, however if you have already received an email confirming dispatch of your order then you will have to return the unwanted items at your expense following the guidelines below.

Shipping & Returns

If for any reason you are disatisfied with your order, you may return any item, for a full refund within 7 days of purchase. You must notify us within 2 days of receiving your order if you intend to do this. You will need to return the item at your own expense, securely packaged and the item must still have its original labels on and packaging and be in AS NEW condition.

Faulty Goods

If a product arrives faulty or develops a fault within the guarantee period (as above) we will replace or repair the item or if you prefer offer a full refund. This guarantee does not cover items misused or abused. In case of faulty goods please contact us. We will issue a returns number which must be quoted on the outside of the packaging and you will be asked to securely package the item and return it to us. On receipt of the goods we will inspect them and contact you immediately to confirm the next course of action required.

Pricing Policy

All prices may be subject to change without notice.
Copyright © 2013 Maude And Martha   [ Login ]
affordable on trend handbags and accessories including purses, scarves, ponchos and jewellery, Bessie, LYDC, Miss Lulu, Vera Pelle